Your event doesn’t run nine to five. Neither do we.
Most platforms promise 24/7 and hand you a chatbot. Ours is people - reachable on the Saturday night your scanner stops scanning, not on Monday morning.
Four things we do for you, none of them charged for.
We build your event
Send us your dates, ticket types and prices and our team sets the whole thing up for you. Free, whatever size you are.
We train your staff
A walkthrough of the box office and the organizer app for the people who will actually use them on the night.
We move you across
Switching platforms mid-season is normal here. We migrate your existing events, ticket types and schedules at no charge.
We answer at the gate
Support is available around the clock, because the problems that matter happen at the door, not during business hours.
You keep your data
Buyer records and purchase history are yours, exportable at any time, and they stay yours if you leave.
No account manager to chase
You are not routed by plan size. There is one plan, so everyone gets the same team.
How to reach us.
Fastest first. For anything happening live at an event, phone us - do not wait on email.
- Live event problem: call +1 201-244-4454
- Setup and account questions: email info@hytix.com
- Anything else: the contact form, which reaches the same team
- Already an organizer: support is built into the dashboard
United States
Support is the thing organizers actually write about.
“I found Hytix during the second week of our season and they saved me from a horrible situation with another ticketing company. They took care of switching all of our tickets over and were very responsive to any help I needed throughout our event. They took me out of an incredibly stressful situation and were there to answer any question I had and to get things done quickly when needed.”
“Hytix has made my event ticket sales easy. The customer support is incredibly responsive - they help me every time, from event template setup to conversion tracking code setup and sales reports. They are available every time for me. I really appreciate their effort for customers.”
“Excellent group to work with. The team is extremely responsive and always ready to help whenever needed. The platform itself is very user-friendly and made managing my event ticket sales smooth and hassle-free.”
Try us with a real question.
Ask us something before you sign up. How fast we come back is the most useful thing you can learn about a ticketing platform.
No card required · No contract · Free migration if you’re switching