Contents
- 1 1. Game-Changing Ticket Templates and Payment Options
- 2 2. Power Features to Enhance Event Management and Attendee Experience
- 2.1 Merchandise Products
- 2.2 Downloadable QR-Code for event ticketing page, upgrade order, and shareable event
- 2.3 Mass Refund and Cancellation
- 2.4 Private Booking at Ticket Level
- 2.5 Advanced Customer Management
- 2.6 Centralized Email Template Management
- 2.7 Password Protected Private Events
- 2.8 Virtual Queue for Seamless Check-ins
- 3 3. Total Tickets Sold and Live Events in 2024
- 4 4. Powerful New Integrations for Enhanced Functionality
- 5 5. Enhanced Reporting Tools for Data-Driven Decision Making
- 6 6. Mobile App Innovations: A More Seamless Experience for Attendees
- 7 7. Platform Enhancements: A New Era of User Experience
- 8 Looking Ahead to 2025: New Possibilities, New Success Stories
As we wrap up an extraordinary 2024, we celebrate the milestones we’ve achieved alongside our incredible community of event organizers and attendees. This transformative year has been marked by remarkable innovation, growth, and a commitment to enhancing your experience through cutting-edge features and expanding our client base, empowering event organizers with the tools they need to elevate their events.
This year, we’ve focused on pushing boundaries, introducing powerful features, and fine-tuning the platform to offer a smoother, more intuitive experience for both event organizers and attendees.
Let’s take a look back at the standout highlights that have shaped Hytix in 2024, setting the stage for an even more dynamic and seamless event management journey in 2025.
1. Game-Changing Ticket Templates and Payment Options
The cornerstone of Hytix in 2024 was our revolutionary customized event ticket templates and payment innovations—designed to elevate the attendee experience and simplify event management.
Revamped Ticket Templates
Our newly launched event ticket templates offer exceptional customization options, allowing organizers to add stunning galleries, videos, and vibrant designs to their tickets. With intuitive features that highlight your event’s uniqueness, you’ll be able to impress attendees before they even arrive.
Apple Pay & Google Pay Integration
We made ticket purchasing easier than ever with the integration of Apple Pay and Google Pay, enabling faster, more secure transactions. Attendees can now skip the tedious card entry process, resulting in quicker, smoother checkouts and reduced cart abandonment.
2. Power Features to Enhance Event Management and Attendee Experience
At Hytix, we understand that organizing events goes beyond ticket sales. That’s why we introduced several powerful features in 2024 to help streamline event management, help marketing efforts, and enhance the attendee journey.
Merchandise Products
One of the most awaited features was built this year. It will allow you to sell merchandise products directly from your event ticketing webpage! With just a few simple steps, you can now add products directly from the HYTIX Admin portal. Whether it’s t-shirts, hats, or exclusive event memorabilia, you can enhance your event’s appeal and create unforgettable moments for your audience.
Make it easier for attendees to purchase tickets by sharing QR codes linked to your event ticketing website. Share discounted coupon QR codes with ticket buyers who are eligible for discounts. Create ticket types exclusively for specific audiences and share QR codes with them to purchase tickets reserved for a limited audience. A dedicated link and downloadable QRCode template, allowing attendees to easily upgrade their existing orders.
Mass Refund and Cancellation
In case of unexpected event cancellations—like bad weather or unforeseen circumstances—Hytix makes it easy to handle refunds. With our Mass Refund and Cancellation feature, you can quickly process refunds for multiple tickets at once, ensuring your attendees are promptly taken care of.
Private Booking at Ticket Level
Offer exclusive access to event slots with our Private Booking feature—ideal for VIP groups or special access tickets, enabling complete control over ticket reservations.
Advanced Customer Management
Gain deeper insights into your audience with Advanced Customer Management. Filter attendee lists by parameters such as location, event, or lifetime value. Plus, it easily exports data for more effective targeting in future campaigns.
Centralized Email Template Management
Take charge of all your event communication through our Centralized Email Template Management. Personalize order confirmations, thank you emails, and other communications to add a personal touch to your attendee interactions.
Password Protected Private Events
This feature allows you to create exclusive events customized to your audience, ensuring a secure and engaging atmosphere. You can share your event in two ways.
Password-Protected: Only attendees with the password you set can view and purchase tickets. Anyone with the Link: Only those who have the event URL can access the event.
Virtual Queue for Seamless Check-ins
Avoid long lines and enhance the attendee experience with the Virtual Queue feature, reducing wait times at the event entrance while increasing overall efficiency.
3. Total Tickets Sold and Live Events in 2024
2024 saw an exponential increase in online and offline tickets sold, and live events hosted on Hytix. Here’s a glimpse at the numbers:
Total Tickets Sold in 2024: Over 82% more tickets were sold compared to the previous year, reflecting a significant increase and the growing trust event organizers have in the Hytix platform.
Total Live Events: Hytix supported 57% more live events in 2024, helping organizers manage everything from large-scale festivals and workshops to thrilling haunted house experiences and adventurous ghost events, these figures highlight Hytix’s continued growth and the increasing reliance on our platform to deliver smooth event experiences.
4. Powerful New Integrations for Enhanced Functionality
In 2024, we expanded Hytix’s functionality with powerful new integrations that make managing your events even more streamlined.
Mailchimp Integration
Sync your attendee data seamlessly with Mailchimp, enabling personalized and targeted email campaigns that drive attendee engagement and ticket sales.
Smartwaiver Integration
Simplify your event’s waiver process with Smartwaiver, allowing you to create customizable waivers that can be easily linked to your events. This feature is perfect for events where participant safety and compliance are top priorities.
Google Business Post Integration
Boost your event’s visibility by sharing event details directly to your Google Business Profile from within Hytix, increasing your chances of reaching a broader audience.
5. Enhanced Reporting Tools for Data-Driven Decision Making
Transaction Report
With the Transaction Report, you can easily compare transactions in your payment gateway with those in your Hytix event setup. Use this detailed insight to ensure accuracy and transparency in your financial reporting.
Abandoned Cart Report
Track abandoned carts and re-engage potential buyers with the Abandoned Cart Report. This feature helps you identify customers who started but didn’t complete their ticket purchase, giving you the opportunity to recover lost sales.
Questionnaire Insights
View ticket buyer responses to event-related questions in clear, graphical formats. The Questionnaire Report allows you to analyze attendee preferences, helping you plan future events more effectively.
6. Mobile App Innovations: A More Seamless Experience for Attendees
We continued to enhance our mobile app offerings in 2024, making ticket purchasing and event management easier for both attendees and organizers.
Ticket Booking App
The Hytix Ticket Booking App allows attendees to easily browse, purchase, and manage tickets for their favourite events directly from their mobile devices. Features like password-free access and the ability to mark favourite events make it even more user-friendly.
Streamlined Mobile Number/Email Login
To make booking even easier, attendees can now log in using their mobile number or email address and receive a one-time code, ensuring faster, more secure access to their tickets.
Organizer App Enhancements
The Organizer App now lets you admit all attendees in a single order scan, reducing long queues at event entrances. Plus, you can view attendee reports directly from the app for real-time insights. Also, you can add Manual Card Details in the Stripe payment gateway.
7. Platform Enhancements: A New Era of User Experience
We didn’t stop at adding new features—2024 also saw significant UI/UX improvements across the Hytix platform to enhance ease of use for organizers.
Revamped Organizer Pages
The Organizer Page now provides a sleek and streamlined interface where event organizers can showcase all their live events on a single, easily navigable page.
Dynamic Ticket Pricing
With rule-based dynamic ticket pricing, you can adjust ticket prices based on purchase date, day of the week, and quantity sold, giving you more control over your ticket pricing strategy and maximizing your event’s revenue potential.
Looking Ahead to 2025: New Possibilities, New Success Stories
As we step into 2025, we’re more excited than ever to continue our journey alongside you. The future of event ticketing is bright, and Hytix will be there every step of the way, helping you create unforgettable experiences for your attendees.
What’s Next for You?
2025 holds exciting possibilities! We’re working on new features and enhancements that will take your event ticketing experience to the next level. Get ready for surprises that will make connecting with your audience easier and your events even more unforgettable.
Start Your Event Journey with Hytix
If you haven’t yet, now is the perfect time to sign up and embark on your event journey with Hytix. Whether you’re planning a large-scale festival, a corporate conference, or an intimate gathering, our platform is ready to help you make your event a success from start to finish.
Share Your Success Story
We’d love to hear about your success stories! Throughout 2025, we’ll be celebrating our community of event organizers, and we want to spotlight your achievements. Whether it’s a sold-out event, increased ticket sales, or a unique experience you’ve created for your audience, share your story with us at support@hytix.com. You may even be featured in upcoming Hytix blogs, newsletters, or social media channels!
Finally, we want to extend a heartfelt thank you for choosing Hytix as your trusted ticketing partner. Here’s to many more successful events together in 2025 and beyond!