The Latest & Greatest Updates

Boost event visibility with our upgraded Social Discount feature. Let buyers:

• Share your event on social media for instant savings.
• Visit your social media pages to unlock discounts.
• More shares = more reach. More visits = stronger presence. More discounts = higher sales.

Organize your tickets into clean, color-coded groups to help buyers find what they want faster. With Visual Ticket Groups, you can reduce clutter and confusion by grouping ticket types under clear labels.

• Name and color your ticket groups
• Drag-and-drop tickets into each group
• Choose whether groups appear expanded or collapsed (Event Settings> Visibility Settings)

Bundle tickets with different schedules into one discounted offer and boost your sales. Buyers can select dates and times for each ticket within the combo, providing them with flexibility while driving more purchases.

• Combine date-range and timed tickets in a single combo.
• Market with discounts to attract more buyers.

Head to “Tickets & Add-ons” to create your combo offers today.

A new setting , “Show Total Ticket Price”, has been added under Event Settings > Visibility Settings.
This option is designed for countries where it is mandatory to display the full ticket price (including all applicable fees and taxes) on the ticketing page.

When enabled:

• The ticketing page will show the total ticket price (base price + fees + taxes) next to each ticket title.
• If taxes are applied to products, their prices will also display the inclusive amount.

A new File field type is now available in Form Customization across:

• Buyer Information
• Attendee Details
• Questionnaire

This replaces the old Photo ID-only upload and supports general file uploads. To mark any File field as a Photo ID, simply enable the Photo ID radio button after saving the field.

You can now link specific products directly to tickets, just like add-ons! This lets you offer relevant items, like T-shirts, parking, or snacks, alongside the right ticket in your event.

• Buyers can select product quantity independently from ticket quantity
• Set custom pricing per ticket for linked products

Where to find it:
Add products under the “Products” module and then select your event → Tickets & Add-ons → Additional Settings under each ticket.

Choose between our easy-to-use Basic Editor or the fully customizable Advanced Editor to build stunning event pages. Whether you want speed or complete creative control, both editors help you craft a professional page that sells. Navigate to Manage Events> Template Design now!

Increase your event revenue with our new Upsell Functionality! Now you can offer Add-ons, Products, or extra Tickets alongside your event ticket purchases. It’s simple to set up, easy to manage, and perfect for maximizing value.
Head to Manage Tickets > Upsell Items and start upselling today!

Manage all your event payment gateways in one place! With our updated Payment Processing module, you can now set a default gateway, customize event-specific options, and even flag high-value orders — all from your Account Settings. Just head to Settings > Payment Processing to streamline your payment gateway setup.

Great news for your ticket buyers! We’re thrilled to announce that Apple Pay and Google Pay are now supported by Hytix Payments! Your customers can enjoy a quicker, easier, and more secure ticket-buying experience—no need to enter card details!

Key Benefits:

• Fast Checkout: Complete transactions in just a few taps.
• Enhanced Security: Benefit from two-factor authentication and encryption.
• Reduced Chargebacks: Experience a 30% drop in chargebacks with digital wallets.
• Convenient Access: Customers can purchase tickets anytime, anywhere, on various devices.

Switch to Hytix Payments today! Set up your account in just 5 minutes for a smooth, paperless experience.

We’ve made it easier for your customers to buy tickets for your events with these new updates:

• Mobile Number Login: Customers can now log in using their mobile number or email address and receive a one-time code for fast access to their tickets.
• Streamlined Checkout: After logging in, all billing and personal details are auto-filled, speeding up the checkout process and reducing repetitive data entry.
• Guest Checkout Option: Customers who prefer not to log in can still purchase tickets as guests, ensuring a smooth experience for everyone.

These enhancements are designed to improve your customers’ ticket-buying experience and support the success of your events.

Now, you can seamlessly integrate videos directly under the top hero banner of your event templates, bringing a new level of engagement and excitement.

Benefits of Video Integration:

1) Visual Storytelling: Engage your audience with dynamic visuals that vividly convey your event’s theme and atmosphere.
2) Promotion: Showcase key aspects like past event footage, venue ambiance, or exclusive content to build anticipation.
3) Increased Attendee Engagement: Feature a compelling video in the hero banner to encourage visitors to explore event details and secure tickets promptly.

How to Use:

To utilize this feature, navigate to the Template Design module, edit the Hero banner, and enable the Video Banner option to seamlessly embed any YouTube or Vimeo URL.

Introducing enhanced Ticketing Rules. Now, you can set your complex ticketing rules easily that will align perfectly with your preferences to ensure every ticket purchased meets your desired criteria.

Key Features:

1) Must Buy: Ensure specific tickets are required to complete an order.
2) Conditional Buy (Dependent Ticket): Implement rules where certain tickets must be purchased together. For instance, to buy an Axe Throwing ticket, customers also need a General Admission or VIP Admission ticket for any available schedule.
3) Can’t Buy: Restrict the purchase of certain tickets in combination with others.

Navigate to “Manage Tickets > Ticketing Rules” to set ticket purchase rules for your event.

We’ve introduced new ways for your customers to buy event tickets effortlessly. Now, they can log in using their email to receive a one-time code for quick access to ticket purchases. No need to repeatedly enter billing or personal details—everything is pre-filled upon login. For those who prefer not to log in, they can continue as guests.

We’ve enhanced security with a feature that reduces chargebacks. In the Payment Gateway module, set a price limit—if an order exceeds this amount, it’s flagged as suspicious. When scanning the order QR code, a warning message prompts you to review and approve the order.

Start earning additional revenue now! We’ve introduced a new feature in the Upgrade Order section that allows you to charge attendees a fee for upgrading their tickets or rescheduling their ticket times.

To enable this feature, simply navigate to Manage Events > Upgrade Order and activate the ‘Enable Fee for Upgrade Order’ option located at the bottom of the page.

We’ve significantly enhanced our Rule-Based Dynamic Pricing module with new functionalities to provide more flexibility and control over your ticket pricing strategies.

Purchase Date Rules: Adjust prices for tickets bought on, before, after, or between specific dates.
Day of the Week Rules: Modify prices based on the purchase day.
Price Adjustments: Increase or decrease prices by a percentage or a fixed amount.
Date-Based Rules: Set rules for purchases within a certain timeframe before the event.
Quantity-Based Rules: Change prices when a certain number of tickets are sold.

Optimize ticket sales and maximize revenue with these powerful new features.

This insightful feature provides enhanced clarity on the usage of discount coupons in relation to tickets. Easily track the number of times a coupon code has been used in association with specific tickets, offering you valuable insights into your discount campaigns and ticket sales.

Our Manual Order feature has been upgraded to provide you with more control and convenience. Now, when creating manual orders for your customers, the payment link you send them will remain valid for the duration you specify. This will reserve the selected ticket quantity for the set time duration of the payment link. Enjoy greater control and simplicity in your ticketing process.

Now you have the flexibility to customize the duration of the valid scan confirmation pop-up directly from your Hytix admin portal. With this update, you can control when and for how long the pop-up appears after each successful ticket scan in the Organizer App. Additionally, you have the option to disable the valid scan pop-up altogether if preferred.
Navigate to Event Settings> Scanning Settings> Valid Scan Confirmation Pop-up
Stay in control of your event experience!

Introducing Ticket-Level Taxes! Now, easily customize taxes for each ticket type and ability to modify taxes for self-insurance directly from your event settings in the Hytix Admin portal. Enjoy more control over tax management, ensuring accurate pricing tailored to each ticket.

We’re thrilled to announce an enhanced Upgrade Order feature for your convenience! Now, attendees can easily upgrade orders with a downloadable QR Code. Simply share the QR Code for a quick upgrade – no lengthy instructions needed!

But that’s not all! You can also generate QR Codes for.

Event Ticketing Website: Simplify ticket purchases for attendees.

Discount Coupons: Share discounts effortlessly.

Exclusive Events: Reserve tickets for specific audiences.

These enhancements streamline the ticketing process, providing a noteworthy experience for you and your attendees.

Now, placing manual orders from the Hytix admin is easier than ever! In the rare case where you need to manually place an order for your events, simply navigate to:

Manage Attendees > Orders and click on the “Create a Manual Order” button.

With the enhanced “View Availability Chart” get an overview of ticket sold date-wise and number of available tickets. Select the desired date and time slot for your order, enter attendee details, and complete payment effortlessly. Experience smoother manual order processing with Hytix’s latest update!

You can now bring a burst of color to your ticketing experience by assigning specific colors to each ticket type. Here’s what this vibrant update offers:

Event Dashboard: Instantly differentiate ticket sales at a glance with assigned colors on your Event Dashboard.

Tickets & Add-on Page: Effortlessly identify tickets by color beside their names on the Tickets & Add-on page.

Ticket Design: Online and Mobile Tickets now showcase distinct colors, simplifying recognition for attendees.

Dynamic Pricing: Customize prices and associate them with unique colors for each ticket type under Dynamic Pricing.

Reports: From Check-in Stats to Tickets Reports, enjoy seamless color-coded insights for clearer data interpretation.

To implement this feature, head to the “Additional Settings” of each ticket type. This simple yet impactful customization ensures a visually appealing and streamlined ticketing process.

Now, preview your event even when it’s paused. If you’re making changes to your ticketing page and want to see how it looks, you can easily preview it. Once satisfied, make your changes live!