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Box office

Online and at the door, one set of books.

Bring online ticketing, walk-up sales and guest admission together with the Hytix Organizer App.

Use the phones, tablets and printers you already own - the Organizer app turns them into a box office.

Why it matters

The line moves as fast as your slowest sale.

Most platforms treat on-site selling as an afterthought, or charge for it separately. That’s how venues end up running online ticketing on one tool and the gate on another, then spending the next morning working out which numbers are right.

  • One inventory across online and the door - no double-selling a slot
  • Cash, card, cheque and split payments at the window
  • Scan on any phone or tablet, across as many gates as you need
  • Keeps scanning when the signal drops, and reconciles when it returns
  • Live sales and check-in numbers while the gate is still open
At the gate

Check guests in without a queue forming.

Rapid scanning

QR scanning on Apple and Android, fast enough that the scan isn’t what’s holding the line up.

Offline scanning

Field with no signal? Keep scanning. Everything reconciles once the connection is back.

Photo ID verification

Show the buyer’s photo at scan time where entry has to be checked against a person.

Ticket colour coding

Different ticket types read differently at a glance, so staff don’t have to squint at a screen.

Manual scan and unscan

Mark a guest in by hand, or reverse an entry that got scanned twice, without calling support.

Multiple devices and users

As many gates, phones and staff logins as you need. No per-seat charge.

Real-time check-in reports

See who’s arrived, which slot is running behind and where the crowd actually is.

Live attendee lists

Full manifests on the device, downloadable the moment anyone asks for them.

Crowd notifications

Push a message to everyone holding a ticket for tonight - a delay, a gate change, a weather call.

At the window

Everything a busy window needs on one screen.

Cash, card, cheque or offline

Take payment however the guest wants to pay, and have it land in the same books as online.

Split payment

Part card, part cash, one order - without a workaround or a second transaction.

Cash rounding

Round to the nearest note or coin so the drawer balances at the end of the night.

Quick-pin coupon codes

Apply a code at the window in a couple of taps rather than typing it out.

Ticket priority selection

Put your best-selling ticket types first so staff aren’t hunting through a list.

Works on what you own

Standard event hardware and thermal printers, so going live doesn’t mean buying a kit first.

FAQ

Questions we get asked

Is the box office really free?

Yes. The app, the scanning, the extra devices and the extra staff logins are all part of the platform, and a ticket sold at the window is charged at the same rate as one sold online - never more for being on-site. What that rate is depends on your market; the pricing page shows yours.

How many devices and staff can I have?

As many as you need. There is no per-device or per-user charge, so adding a second gate on your busiest night costs nothing.

What happens if we lose signal at the gate?

Scanning carries on offline. Check-ins are stored on the device and reconciled automatically once the connection comes back, so the queue never stops for the network.

Can we sell tickets at the door for a slot that’s nearly full?

Yes. Online and on-site draw on the same inventory and the same capacity count, so the window can see exactly what’s left in any slot and can’t oversell it.

Sell your first ticket at the door tonight.

Create an account free and have the box office running on a phone in your pocket this afternoon.

No card required · No contract · Free migration if you’re switching

What’s shipping next

Product releases and season-planning notes. Roughly monthly, no filler.